eck44 Privacy Policy — How We Protect Your Personal Data
At eck44, your privacy is not an afterthought — it is a foundational commitment. This Privacy Policy explains in plain, formal English exactly what personal data we collect when you use our platform, how we use it, who we may share it with, and what rights you hold as a data subject. Please read this document carefully before using eck44.
Data We Collect
Registration details, payment information, KYC documents, gameplay activity, and device/browser metadata — collected only as necessary to operate the platform.
How We Use It
Account management, payment processing, fraud prevention, KYC compliance, customer support, and personalised promotional communications where you have consented.
Who We Share With
Only trusted third-party service providers — payment processors, KYC verification partners, and game providers — bound by strict data protection agreements.
Your Rights
Access, correction, erasure, data portability, withdrawal of consent, and the right to object to processing — all available by contacting [email protected].
Information We Collect
When you register an account, use the eck44 platform, or contact our support team, eck44 collects a range of personal data. The categories of data we collect, and the specific circumstances in which they are collected, are described in full below. We collect only the minimum data necessary to deliver our services, comply with legal obligations, and maintain the integrity of the platform. We do not sell your personal data to third parties under any circumstances.
The following table summarises the main categories of personal data eck44 collects, together with the primary collection event and the legal basis for processing in each case.
| Category | Data Points | Collected When | Legal Basis |
|---|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender | Account registration & KYC | Contract; Legal obligation |
| Contact Data | Email address, mobile number, home address | Account registration | Contract; Legitimate interests |
| Document Data | National ID, passport, utility bill, bank statement | KYC verification | Legal obligation; AML compliance |
| Financial Data | bKash/Nagad number, masked card details, transaction history | Deposit & withdrawal | Contract; Legal obligation |
| Gameplay Data | Bets placed, games played, win/loss records, session duration | Active platform use | Contract; Legitimate interests |
| Technical Data | IP address, device type, browser, OS, screen resolution | Each platform visit | Legitimate interests; Security |
| Communications Data | Live chat transcripts, support emails, feedback | Support interactions | Contract; Legitimate interests |
| Marketing Data | Promotional preferences, bonus claims, opt-in/opt-out status | Bonus activation; Settings update | Consent |
In addition to data you provide directly, eck44 may receive information about you from third-party sources. These include identity verification partners who cross-reference the documents you submit during KYC against authoritative databases, payment processors who confirm the registration status of the payment method you use, and fraud detection services that assess the risk profile of transactions based on anonymised behavioural signals.
eck44 does not knowingly collect personal data from individuals under the age of 18. If we discover that a minor has provided personal data to the platform, the relevant account will be closed immediately, the data will be deleted from our active systems in accordance with our data retention schedule, and any deposits made will be returned to the payment source where technically possible.
KYC Document Handling
Identity documents submitted for KYC verification are handled exclusively by our certified verification partner. Raw document images are never stored on eck44's primary application servers.
Payment Data Security
eck44 never stores complete card numbers or mobile banking PINs. Financial transaction data is processed exclusively through PCI-DSS compliant payment partners including bKash, Nagad, and Rocket.
No Data Selling
eck44 does not sell, rent, or trade your personal data to advertisers, data brokers, or any commercial third party. Your data is used solely for operating and improving the eck44 platform.
How We Use Your Data
eck44 processes your personal data for specific, explicit, and legitimate purposes only. We do not process your data in ways that are incompatible with the purposes for which it was originally collected. The following list describes each processing purpose, the category of data used, and the legal basis that justifies each processing activity.
- Account creation and management: We use your identity and contact data to create and maintain your player account, verify your identity, and communicate account-related information to you. Legal basis: performance of a contract.
- Processing deposits and withdrawals: We use your financial data and identity data to execute payment transactions via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and City Bank. Legal basis: performance of a contract.
- KYC and age verification: We use your identity and document data to verify that you meet the minimum age requirement of 18 years and to comply with our AML and fraud prevention obligations. Legal basis: legal obligation.
- Fraud prevention and security: We use technical data, financial data, and gameplay data to detect, investigate, and prevent fraudulent activity, money laundering, and abuse of platform features. Legal basis: legitimate interests; legal obligation.
- Customer support: We use your communications data, identity data, and account data to respond to your enquiries, resolve complaints, and improve our support services. Legal basis: performance of a contract; legitimate interests.
- Responsible gaming monitoring: We use your gameplay data and account settings data to identify patterns consistent with problem gambling and to apply responsible gaming tools where appropriate. Legal basis: legal obligation; legitimate interests.
- Promotional communications: Where you have given explicit consent, we use your contact data and marketing preferences to send you emails or SMS messages about bonuses, promotions, and seasonal offers. Legal basis: consent. You may withdraw consent at any time by contacting [email protected] or updating your account settings.
- Platform improvement and analytics: We use anonymised and aggregated gameplay and technical data to analyse platform usage patterns and improve the user experience. This processing does not involve identifiable personal data. Legal basis: legitimate interests.
- Legal compliance and regulatory reporting: We may process and retain personal data where required to comply with applicable law or to respond to lawful requests from competent authorities. Legal basis: legal obligation.
Responsible Gaming Use
eck44 uses gameplay data proactively to monitor for signs of problem gambling and to offer self-exclusion, deposit limits, and cooling-off periods before a problem escalates.
Analytics Are Anonymised
Platform performance analytics and usage reporting use only anonymised, aggregated data. Individual player profiles are never shared with analytics tools in identifiable form.
Consent Is Revocable
Any processing activity based on your consent — primarily marketing communications — can be stopped immediately by withdrawing consent. Withdrawal does not affect prior lawful processing.
Data Sharing and Disclosure
eck44 does not sell or rent your personal data to any third party. We share your personal data only in the limited circumstances described below, and only with parties who are contractually obligated to maintain the confidentiality, security, and integrity of the data they receive. All third-party data processors engaged by eck44 are required to process your data solely on eck44's documented instructions and to implement technical and organisational security measures that meet or exceed our own standards.
- Payment service providers: When you make a deposit or request a withdrawal, your financial data is shared with the relevant payment processor (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, or City Bank) to the extent necessary to execute the transaction. These providers operate under their own privacy policies and are certified under their respective regulatory frameworks.
- KYC and identity verification partners: Your identity documents and personal details may be shared with our certified KYC verification partner to fulfil our age verification and anti-money-laundering obligations. The verification partner processes this data exclusively for identity verification purposes under a binding data processing agreement.
- Game providers: When you launch a game developed by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, or another certified provider, a session token and minimal account identifier are passed to the game server to authenticate the session. No financial or KYC data is transmitted to game providers.
- Fraud detection and security services: Anonymised technical data and transaction risk signals may be shared with fraud detection services to protect the platform against money laundering, account takeovers, and bonus abuse.
- Customer support platforms: Support interaction records, including live chat transcripts and email correspondence, may be stored on a third-party customer support platform operating under a data processing agreement with eck44.
- Legal and regulatory authorities: Where required by law, court order, or the lawful request of a competent authority, eck44 may disclose personal data without prior notice to the affected player. In such cases, eck44 will disclose only the minimum data required to satisfy the legal obligation.
- Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of eck44's assets, player personal data may be transferred to the acquiring entity as part of the transaction. Affected players will be notified by email before their data is subject to a materially different privacy policy.
Binding Data Agreements
Every third party that processes eck44 player data is bound by a formal Data Processing Agreement. No partner may use your data for purposes beyond those strictly authorised by eck44.
Game Providers Get Minimal Data
Game providers such as Pragmatic Play, Evolution Gaming, and Spribe receive only an anonymous session token. Your full name, address, and payment details are never shared with game studios.
No Data Sales, Ever
eck44 has never sold player data and has no commercial arrangement that involves monetising personal data. Your information is not a revenue stream — it is a responsibility.
Cookies and Tracking Technologies
eck44 uses cookies and similar tracking technologies on its platform to ensure correct platform functionality, maintain your login session, detect fraud, and — where you have consented — deliver relevant promotional content. A cookie is a small text file placed on your device by your web browser when you visit the eck44 platform. Cookies cannot execute code or deliver viruses, and they do not grant eck44 access to any data on your device beyond what the cookie itself contains.
eck44 uses the following categories of cookies:
| Cookie Type | Purpose | Duration | Can Be Disabled? |
|---|---|---|---|
| Essential | Login session management, security tokens, load balancing, CSRF protection | Session / up to 24 hours | No — platform cannot function without these |
| Functional | Language preferences, remembered settings, game lobby filters | Up to 30 days | Yes — disabling reduces personalisation |
| Analytics | Anonymised page view tracking, session duration, feature usage (aggregated only) | Up to 12 months | Yes — no impact on core functionality |
| Marketing | Tracking bonus claim journeys, measuring promotional campaign effectiveness | Up to 30 days | Yes — requires explicit consent to activate |
| Fraud Detection | Device fingerprinting signals for multi-account detection and bot prevention | Up to 90 days | No — required for platform security and integrity |
You may manage your cookie preferences through your browser settings. Most modern browsers allow you to view, delete, and block cookies on a per-site basis. Please note that disabling essential or fraud detection cookies will impair your ability to log in and use core platform features. Instructions for managing cookies in popular browsers are available from the browser provider's help documentation.
eck44 does not use third-party advertising cookies or cross-site tracking pixels. Analytics cookies used by eck44 collect only anonymised, aggregated data and do not create individual player profiles for advertising purposes.
No Cross-Site Ad Tracking
eck44 does not deploy third-party advertising networks or cross-site tracking pixels. You will not be retargeted across external websites based on your eck44 activity.
Browser-Level Control
Your browser gives you full control over functional, analytics, and marketing cookies. Visit your browser's privacy or security settings to review and manage cookies set by eck44.net.
Analytics Are Aggregated
Usage analytics gathered by eck44 are processed in aggregated, anonymised form only. No individual player journey is reconstructed from analytics data for commercial profiling.
Data Retention
eck44 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or for as long as is required by applicable law, whichever is longer. The retention periods below reflect both operational necessity and compliance requirements under AML and financial services regulations applicable to platforms serving players in Bangladesh and other permitted territories.
- Account and identity data: Retained for the lifetime of the active account, plus a minimum of 5 years following permanent account closure to satisfy AML record-keeping requirements.
- KYC documents (national ID, passport, utility bills): Retained for a minimum of 5 years following the most recent identity verification event or account closure, whichever occurs later.
- Financial transaction records: Retained for a minimum of 5 years following each transaction date in accordance with financial record-keeping obligations. Transaction records associated with flagged AML investigations may be retained for longer as required by the investigation outcome.
- Gameplay records (bets placed, game sessions, outcomes): Retained for 3 years from the date of each gaming session. Aggregated, anonymised gameplay statistics are retained indefinitely for platform analytics.
- Support communications: Retained for 2 years from the date of the final interaction in each support thread, unless the communication is relevant to an ongoing dispute, in which case it is retained until the dispute is fully resolved.
- Marketing consent records: Retained for 3 years following withdrawal of consent or account closure, whichever occurs first, to demonstrate compliance with consent obligations.
- Technical/log data (IP addresses, device data, access logs): Retained for 12 months on a rolling basis, except where specific log entries are preserved as part of a security investigation.
When the applicable retention period expires, personal data is either securely deleted from all active and backup systems or irreversibly anonymised so that it can no longer be associated with any identifiable individual. Deletion requests submitted by players are processed in accordance with these retention schedules — where data must be retained to meet a legal obligation, deletion will occur as soon as that obligation period expires.
5-Year AML Retention
Financial transaction records and KYC identity documents must be retained for a minimum of 5 years under anti-money-laundering regulations. eck44 cannot delete this data earlier even upon player request.
Secure Deletion Process
When retention periods expire, personal data is securely deleted from all live databases and backup stores. Deletion logs are maintained as part of eck44's data governance records.
Data Security Measures
eck44 implements a comprehensive, layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security posture is reviewed and updated continuously to address emerging threats and to reflect best practices in online platform data protection.
The technical security measures applied to all personal data processed by eck44 include, but are not limited to, the following:
- All data in transit between your browser and the eck44 platform is protected by TLS 1.3 with 256-bit AES encryption. The eck44.net domain enforces HTTPS at all times — unencrypted HTTP connections are automatically redirected.
- Personal data stored in eck44's databases is encrypted at rest using industry-standard encryption. Database access is restricted to authorised systems and personnel via role-based access control (RBAC).
- Player passwords are stored as salted cryptographic hashes using a modern, collision-resistant hashing algorithm. eck44 never stores or transmits passwords in plain text.
- Payment data processing is handled by PCI-DSS compliant payment partners. Full card numbers and mobile banking PINs are never transmitted to or stored on eck44's application infrastructure.
- All administrative access to production systems is protected by multi-factor authentication (MFA). Privileged access is logged, monitored, and subject to periodic review.
- eck44 employs real-time intrusion detection and anomaly monitoring systems that generate automated alerts for suspicious access patterns, brute-force attempts, and unusual data export volumes.
- Regular penetration testing is conducted by independent security professionals to identify and remediate vulnerabilities before they can be exploited.
- All third-party service providers with access to personal data are required to demonstrate equivalent or superior security standards as a condition of their engagement with eck44.
Despite these measures, no internet-based platform can guarantee absolute security. In the unlikely event of a personal data breach that is likely to result in a risk to your rights and freedoms, eck44 will notify affected players without undue delay and will take all reasonable steps to contain, investigate, and remediate the breach. eck44 maintains a documented incident response plan that is tested regularly.
TLS 1.3 Encryption
Every byte of data exchanged between your device and eck44 is protected by TLS 1.3 with 256-bit AES encryption. The padlock in your browser confirms this protection is active at all times.
Hashed Passwords
Your password is never stored in plain text. eck44 stores only a salted cryptographic hash, meaning even internal staff cannot read your password — ever.
24/7 Threat Monitoring
Automated real-time monitoring runs continuously across eck44's infrastructure, detecting and alerting on anomalous access attempts, data exfiltration signals, and brute-force attacks.
Your Privacy Rights
As a player on the eck44 platform, you hold a meaningful set of rights over your personal data. These rights are not conditional on account status — you may exercise them whether your account is active, dormant, or closed. To exercise any of the rights listed below, contact the eck44 privacy team at [email protected] with the subject line "Privacy Rights Request". We will acknowledge your request within 48 hours and aim to fulfil it within 30 calendar days.
Right of Access
You have the right to request a copy of all personal data eck44 holds about you, together with information about how it is processed, the legal basis for each processing activity, and the retention period applied.
Right to Rectification
If any personal data eck44 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or supplemented without undue delay.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent. Erasure requests are subject to eck44's legal retention obligations.
Right to Restrict Processing
You may request that eck44 restrict processing of your personal data in specific circumstances — for example, while the accuracy of the data is being contested or a legitimate interests objection is being assessed.
Right to Data Portability
Where processing is based on your consent or on a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
Right to Object
You have the right to object to processing based on legitimate interests, including profiling for responsible gaming monitoring purposes. eck44 will cease that processing unless it can demonstrate compelling legitimate grounds that override your interests.
Right to Withdraw Consent
Where processing is based solely on your consent — primarily marketing communications — you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Right to Close Your Account
You may request permanent closure of your eck44 account at any time by contacting [email protected]. Residual personal data will be handled in accordance with the retention schedule in Section 5 above.
Right Not to Be Subject to Automated Decisions
eck44 does not make solely automated decisions — including profiling — that produce legal or similarly significant effects on you without human review. Responsible gaming interventions involve human oversight before account-level restrictions are applied.
Contact and Policy Updates
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way eck44 handles your personal data, please contact the eck44 privacy team using the details below. We are committed to resolving all privacy-related enquiries fairly, transparently, and within the timeframes stated in this policy.
eck44 reviews this Privacy Policy periodically — at minimum once per calendar year — and whenever there is a material change to our data processing activities. When we make material changes, we will notify all registered players by email at least 14 days before the updated policy takes effect, and we will update the "Last Updated" date at the top of this page. Continued use of the eck44 platform after the effective date of an updated policy constitutes your acknowledgement of the changes. If the changes are material and require your renewed consent, we will request that consent explicitly before the new policy takes effect.
This Privacy Policy was last reviewed and updated on 1 January 2026 and is version 2.0. It supersedes all prior versions of the eck44 Privacy Policy. The current version of this policy is always available at eck44.net/privacy-policy.
Response time: Acknowledgement within 48 hours; full response within 30 calendar days. Support hours: 24 hours a day, 7 days a week, aligned to Bangladesh Standard Time (BST, UTC+6).
Policy Change Notifications
Material changes to this Privacy Policy are communicated to all registered players by email a minimum of 14 days before the updated policy takes effect. You will never be surprised by a change.
30-Day Response Commitment
eck44 commits to fulfilling all verified privacy rights requests within 30 calendar days. Complex or high-volume requests may take up to 60 days — you will be informed if an extension is required.
24/7 Support Available
eck44's support team is available around the clock via live chat and email. Privacy enquiries receive priority handling and are escalated to senior staff where necessary.
Your Privacy Is Safe at eck44
Now that you have read our Privacy Policy in full, you can use eck44 with confidence knowing exactly how your data is collected, protected, and respected. Explore our cricket betting markets, casino games, and daily promotions — all secured by 256-bit SSL encryption. Minimum deposit ৳500 via bKash or Nagad. 18+ only.